I have nothing but good things to say about TekSavvy—I’ve only had to call them twice since I signed up (once to move; once for something that turned out to be mostly my fault, albeit a very obscure one), and the service has remained stellar. Call them 24/7 and you’ll talk to an actual, competent, knowledgeable, helpful technician instead of a minimum wage worker with a dumb script. (I don’t recall having any service outages or slowdowns, so: again, nothing to complain about.)
Of course, with the recent passage of the bill that allows Bell, Telus, et al to charge usage-based billing to third-tier ISPs, it’s hard to say what the billing situation will develop into over the next few years.
I bought my own modem/router, because I wanted one that was both a DSL modem and a wifi router, and supported a bunch of slightly unusual configuration: MAC-based port forwarding of SSH, for instance. I’m sure theirs is fine for regular usage, but I wanted to buy one that I knew would support what I needed to do.
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Re: Teksavvy
Date: 2010-11-19 10:41 pm (UTC)I have nothing but good things to say about TekSavvy—I’ve only had to call them twice since I signed up (once to move; once for something that turned out to be mostly my fault, albeit a very obscure one), and the service has remained stellar. Call them 24/7 and you’ll talk to an actual, competent, knowledgeable, helpful technician instead of a minimum wage worker with a dumb script. (I don’t recall having any service outages or slowdowns, so: again, nothing to complain about.)
Of course, with the recent passage of the bill that allows Bell, Telus, et al to charge usage-based billing to third-tier ISPs, it’s hard to say what the billing situation will develop into over the next few years.
I bought my own modem/router, because I wanted one that was both a DSL modem and a wifi router, and supported a bunch of slightly unusual configuration: MAC-based port forwarding of SSH, for instance. I’m sure theirs is fine for regular usage, but I wanted to buy one that I knew would support what I needed to do.